Co-located with

Sybit GmbH

Sybit GmbH

maintenance Dortmund 2024

Über uns

Become your customers’ best friend – by redefining efficiency in customer service.

Customer service is one of the key differentiating factors in competition. From AI-supported CRM and smart management of your technicians to comprehensive service and customer portals: Sybit GmbH is a leader in the digitalization of customer service processes. Our mission is to provide you with the means to make your customer service even more efficient and profitable with new digital processes and solutions – and to make your organization a model for the industry.

Founded in 2000, today more than 500 customers, primarily corporations and globally active medium-sized companies from the manufacturing industry, the consumer goods industry and the automotive sector, rely on the many years of expertise of the SAP Platinum Partner. Sybit is one of the top 20 digital agencies in Germany and employs over 350 people at its headquarters in Radolfzell and branches in Bielefeld, Hanover and Offenbach.

Since 2018, Sybit has been a subsidiary of NTT DATA Business Solutions, one of the world’s leading SAP consultancies, which fully covers the SAP portfolio with over 13,500 employees in more than 30 countries.


Komplexe Produkte, modernste Lösungen

Complex products, state-of-the-art solutions

The use of cutting edge technology in customer meetings opens up new possibilities for MAPAL in terms of the quality of advice. The result: optimized, digital sales processes that support every salesperson worldwide in providing fast, high-quality advice.

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